Shipping Information
At Bolthut, we’re committed to delivering your order safely and efficiently—wherever you are in the world.
We offer two shipping options:
Order Processing Times
Please allow 1–3 business days for us to process and dispatch your order after it has been placed.
An order is considered dispatched once it has been handed over to our shipping carrier and is in transit to your delivery address.
During busy seasons or holidays, processing times may extend up to 7 business days.
Estimated Shipping Times
📦 United States: 10 - 15 business days
🌍 Other Countries: 15 - 20 business days
Please note: during peak times or public holidays, shipping carriers may experience delays in transit or tracking updates beyond our control. For international shipments, customs inspections may also cause additional delays.
Order Changes & amp; Accurate Shipping Details
Customers are responsible for ensuring that all shipping details are accurate and complete at checkout.
Incomplete or incorrect information may cause delays or order cancellations.
If our system detects a potential issue with your address, our support team will contact you via email within 3 business days for confirmation.
If no response is received within that time frame, your order may be canceled.
If you realize an error after checkout, please contact us at support@bolthut.com
within 24 hours of placing your order.
We’ll do our best to accommodate any changes, though we can’t guarantee modifications after processing has begun.
Delayed Deliveries
We understand how important it is to receive your order on time. While we always strive to ship promptly, some delays may occur due to factors outside our control, such as:
Courier or transportation disruptions
Severe weather conditions
Customs delays
Payment or address verification issues
In such cases, we’ll communicate with you as soon as possible and work closely with our courier partners to ensure your order arrives quickly.
Please note that Bolthut cannot guarantee exact delivery dates and is not responsible for delays caused by external circumstances.
Lost or Stolen Packages
If your package appears to be lost or stolen, please contact us at support@bolthut.com
.
Once your order has been handed to the courier, it is beyond our direct control, but we’ll assist you in filing a claim with the courier company and tracking the status.
Bolthut is not liable for lost or stolen packages after dispatch, as these situations fall outside our refund policy.
However, depending on the circumstances, we may offer a replacement as a goodwill gesture.
If your package cannot be recovered, we also recommend filing a police report for additional documentation.
Shipping Policy Updates
Bolthut reserves the right to modify or update this Shipping Policy at any time without prior notice.
By placing an order on our website, you agree to the most recent version of this policy.
We encourage you to review this page periodically to stay informed of any updates.
If you have any questions about our shipping process, please reach out to us at support@bolthut.com— we’re always happy to help.
