You're in control

Your privacy & your rights

BoltHut is owned and operated by NG2SI LLC, a legally registered company in the United States, and is powered by Shopify. This policy describes how we collect, use, and disclose your personal information.

Personal information we collect

Contact detailsName, address, billing & shipping address, phone, email.
Payment confirmationProcessed securely by Shopify Payments — we never see your full card number.
Transaction infoItems viewed, cart, purchases, returns.
CommunicationsAnything you share with our support team.
Device informationDevice, browser, IP, and unique identifiers.
Usage informationHow and when you interact with the store.
CookiesRun the cart & checkout, remember preferences, measure marketing.
SourcesFrom you, automatically, our providers & partners (Shopify, carriers, Google, Meta).

Your rights & choices

Access / Know

Request access to the personal information we hold about you.

Exercise

Correct

Ask us to correct inaccurate personal information we maintain about you.

Exercise

Delete

Request that we delete personal information we maintain about you.

Exercise

Portability

Receive a copy of your data, or have it transferred, with certain exceptions.

Exercise

Opt out of sale / sharing

Opt out of "sale"/"share" of your data or its use for targeted advertising.

Manage

Manage communications

Unsubscribe from promo emails anytime with the 1-click link in every email.

Update

These rights are not absolute and may apply only in certain circumstances (including under US state privacy laws and Canada's PIPEDA). We will not discriminate against you for exercising them, and may need to verify your identity first. If you visit with a Global Privacy Control (GPC) signal enabled, we treat it as an opt-out request where applicable.

The full policy

How we use your personal information

  • Provide the Services. Process payments, fulfill orders, arrange shipping, facilitate returns/exchanges and warranty claims, and create a tailored shopping experience.
  • Marketing & advertising. Send promotional emails only if you opt in, and show relevant ads via Google and Meta tools — every email has a 1-click unsubscribe.
  • Security & fraud prevention. Secure payments and detection of fraudulent or malicious activity.
  • Communicating with you. Customer support and order updates.
  • Legal reasons. Compliance with applicable law and valid legal process.

How we disclose personal information

  • Shopify Inc. — our e-commerce platform and payment infrastructure.
  • Shipping carriers — to deliver your order and provide tracking.
  • Analytics & advertising partners — Google Analytics and Meta advertising tools.
  • Legal. To comply with law or protect our rights.
  • We do not sell your personal information.

Security & retention

We use industry-standard safeguards — SSL encryption and access controls — and keep personal information only as long as needed for orders, legal, tax, and accounting requirements. No system is 100% secure, so please protect your account credentials.

Children, international transfers & changes

Our store is not intended for children under 13 and we do not knowingly collect their data. Your information may be processed in the United States and other countries where our providers operate. We may update this policy from time to time — the latest version always lives on this page.

Data controller

BoltHut is a brand of NG2SI LLC (2641 Mesa Ave, Grand Junction, CO 81501), the data controller responsible for your personal information.

Privacy questions or requests?

support@bolthut.comReplies within 24h on business days
Grand Junction, ColoradoNG2SI LLC · 2641 Mesa Ave, CO 81501